Food Service Management, Level 3

Course Information

Overview

Food Service Management, Level 3 is designed for students who want to develop the advanced service, supervisory and leadership skills needed for a career in the hospitality industry. You will take greater responsibility for planning, organising and supervising live food and beverage service while building the professional standards expected within high-quality hospitality environments.

Through live services, practical projects and industry-focused activities, you will gain the confidence, specialist knowledge and supervisory experience needed for employment, higher apprenticeships or further study in hospitality and events management.

What you'll learn

During this course, you will develop the skills and knowledge required to supervise hospitality operations and deliver excellent guest experiences. You will learn about:

• Supervising food and beverage service and leading teams effectively.
• A range of food service styles, including restaurant service, fine dining, functions and events.
• Advanced customer service and guest experience techniques.
• Barista skills, professional wine service and boutique spirits.
• Planning and supervising bar, restaurant and event operations.
• Communication, teamwork and professional problem-solving.
• The leadership and organisational skills expected of a hospitality supervisor.

Units you will study

• Barista Skills
• Principles of Supervising Food and Beverage Services
• Principles of Food Safety Supervision for Catering
• Principles of Promoting Food and Beverage Services
• Principles of Supervising Customer Service Performance in Hospitality, Leisure, Travel and Tourism
• Supervise Food and Beverage Service
• Legislation in Food and Beverage Service
• Prepare and Serve Wines
• Prepare and Serve Alcoholic and Cold Non-Alcoholic Beverages
• Supervise Hospitality Events
• Prepare and Serve Cocktails

Entry requirements

• Successful completion of a Level 2 Food & Beverage Service qualification or relevant industry experience.
• 4 GCSEs at Grade 3-9 (or Level 2 Merit equivalent, such as a BTEC), including Grade 4 in English.
• A strong passion for customer service, leadership and hospitality excellence.

How you'll be assessed

Assessment takes place throughout the course through a combination of short-answer questions, extended projects and practical assessments during live food and beverage service.

There are no external examinations. You will be assessed through independent research, written projects, presentations, and demonstrations of your practical and supervisory skills.

There are no final exams, and your progress is measured throughout the year.

Where this course can take you

Successful completion of this course can lead directly to employment, higher-level apprenticeships, university study or self-employment within hospitality, events and related industries.

Students have progressed to opportunities with employers including British Airways, Delta Hotels by Marriott and The Wolseley Hospitality Group. Others have gone on to study Hospitality Management and Events Management at university or have established their own event and mixology businesses.

Career pathways include:

• Cabin Crew
• Restaurant and Food & Beverage Supervisor
• Hotel Operations
• Events Coordinator
• Trainee Sommelier
• Bar and Beverage Supervisor
• Guest Experience Specialist
• Luxury Hospitality Professional

With further experience, you could progress into senior restaurant, hotel, events and food & beverage management roles.

Why study this course at SHC

Students benefit from bespoke masterclasses delivered by industry professionals, alongside prestigious industry trips and visits to luxury hotels, restaurants and resorts.

Specialist experiences help you develop knowledge in areas such as wine, barista skills, mixology, boutique spirits, events and luxury guest service.

Our annual employer event provides the opportunity to meet hospitality employers, build professional networks and make valuable industry contacts that can support your future career.

Together, these experiences provide valuable exposure to the hospitality industry while helping you develop the confidence, professional skills, industry knowledge and networks needed for your next steps.

Course Code: 0069/1